SHIPPING

We take pride in providing exceptional customer service and a punctual delivery service. All orders received same day are processed same day or next day. We deliver within 1-2 working days in all Emirates in the UAE and within 2-3 working days to the Sultanate of Oman.

We provide free shipping - United Arab Emirate (UAE)
Duration: 1-2 days
Purchases above 1000.00 AED - Delivery is FREE
Purchases below 1000.00 AED - Delivery is 25.00 AED

The Sultanate of Oman:
Duration: 2-3 days
100.00 AED delivery charges applies.

Kingdom of Saudi Arabia (KSA).
Duration: 3-4 days 
170.00 AED delivery charges applies

Kuwait.
Duration: 3-4 days 
150.00 AED delivery charges applies

Once the order is dispatched, the customer will get a notification and tracking number from one of our logistics partner companies:

SHYFT Logistics 
Elite Courier Services 
Nasex Logistic Courier
Falcon Express LLC
Al Dasser Transport LLC
Aramex Logistics

NB: Tracking Number(s) are only provided if delivery takes at least 8 days.

RETURN POLICY

You have 6 days hassle free return from the date of purchase and also the below terms and condition apply.

• Any item(s) purchased will not be eligible for return or exchange after 6 days from the date of purchase.
• Those faulty units will be considered as a service after sales terms and we will generate a service warranty tag for the same units.
• Replacement or exchange will only be applicable by the vendor policy.
• Shipping charges of 50.00AED is applicable on any return units per shipment.
• If the customer paid via the payment gateway (online) a charges of 2.5% on the total order is applicable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.